Compensation

• $9.00/hr 
• Summer Room and Board 
• Successful candidates may choose to attend summer school at their own expense 

Hours/Week 

• Summer average, 20-30 hours per week (Minimum required hours per week: 20 )
• Required hours include weekends, evenings, overnights, and holidays
• Required on-call rotation
• Required to live-in assigned double occupancy room for the duration of the conference season
• It is expected no more than 1 summer course per module will be taken, and no additional employment is permitted

Prerequisite

None 

Qualifications 

• High school diploma or equivalent and a minimum of one semester of college coursework completed
• Must be actively enrolled at Purdue University, Purdue University Global, or a local accredited college 
• Previous work experience within University Residences preferred
• Strong interpersonal and communication skills, both verbal and written
• Flexible and dependable with strong attention to detail
• Problem solving, logic, and reasoning skills
• Customer service oriented
• Ability to multi-task and work within deadlines
• Ability to work independently and with a team
• Be timely and organized

Position Responsibilities 

• Participate in summer employee conference training
• Fulfill on-call responsibilities as part of a scheduled rotation
• Use a room management system to properly check participants in and out of their rooms
• Organize participant keys and conference/meal cards before each group’s arrival
• Conduct nightly interior and exterior safety rounds for all buildings within the assigned zone
• Affix all participant door decorations for each conference
• Prepare hall bulletin boards on each floor with pertinent safety and hall information
• Attend/assist with all check-ins/check-outs; ensure check-in area is set up 1 hour prior
• Distribute pertinent event information to conference attendees and summer residents
• Attend regular staff meetings
• Maintain confidentiality and exhibit professional conduct when handling sensitive personal information
• Bodily fluid cleanup
• Report job hazards to the zone management team, respond to emergencies, complete Incident Reports or other appropriate documents as needed
• Report policy violations and/or University Residence regulation policy
• Provide coverage at multiple hall main offices.
• Exhibit friendliness, diplomacy, and tact when responding to customers
• Manage emergencies and prioritize responsibilities while providing quality customer service
• Complete and submit repair requests online as needed
• Accountable for proper handling and security of all issued keys, safe access, and hall property
• Exemplify promptness, initiative, adaptability, high ethical standards, professional appearance, and demeanor as part of the conference team.
• Other duties as assigned

Compensation

• $12.00/hour 
• Summer Room and Board 

Hours/Week 

• Academic year average, 5-10 hours per week
• Summer average, 30-40 hours per week 
• Required hours include weekends, nights, and holidays
• Required on-call rotation
• Required to live in assigned hall for the duration of the conference season
• This position is considered a full-time commitment
• No additional employment is permitted

Prerequisite(s)

Previous experience as a Community Assistant for University Residences or equivalent preferred, but not required.

Qualifications 

• High school diploma or equivalent and a minimum of one semester of college coursework completed
• Must be actively enrolled at Purdue University, Purdue University Global, or a local accredited college 
• Previous work experience within University Residences preferred
• Strong interpersonal and communication skills, both verbal and written
• Flexible and dependable with strong attention to detail
• Problem solving, logic, and reasoning skills
• Customer service oriented
• Ability to multi-task and work within deadlines
• Ability to work independently and with a team
• Be timely and organized
• Previous experience as a Community Assistant for University Residences or equivalent preferred
• Strong computer skills
• Previous supervisory experience preferred

Position Responsibilities 

• Responsible for performance management and progressive discipline of Community Assistants
• Facilitate regular staff meetings with Community Assistants communicating all relevant information
• Use of rooming management system for all conference-related activities including but not limited to: 
  • Print key labels, participant name door decorations, rosters 
  • Update participant check-in/check-out dates 
  • Update participant status (i.e. - No Show) 
  • Program conference cards
• Participate in and facilitate the summer employee conference training
• Prepare, post, and maintain student office schedules as directed by supervisor, providing coverage at multiple hall main offices working scheduled hours that will include evening, overnights, weekends, and holidays
• Schedule Community Assistant duty hours and provide schedule weekly to ADRHO and office clerk
• Enforce all established office procedures 
• Complete and submit maintenance requests online
• Oversee and coordinate conference material preparation and proper distribution 
  • Ensure collection of adult guideline signature pages and pertinent staff information 
• Attend/Facilitate and assist with all check-ins/check-outs; ensure check-in area is set up one hour prior
• Handle room key distribution and collection; reconcile/audit keys after every conference departure, report any issues to the conference team
• Distribute pertinent information to conference attendees and summer residents regarding upcoming  events (i.e. bulletins, programs, and messages)
• Meet regularly with conference team leadership
• Fulfill on-call responsibilities as part of a scheduled rotation
• Be accessible in person or by phone to address questions or emergencies, including after-hours support and complete incident reports or other appropriate documents as needed
• Maintain confidentiality and exhibit professional conduct when handling sensitive, personal information
• Report policy violations and/or University Residences regulation violations
• Exemplify promptness, initiative, adaptability, high ethical standards, professional appearance, and  demeanor as part of the conference team
• Exercise accountability for the proper handling and security of all issued keys, safe access, as well as hall  property, i.e. hall equipment
• Other duties as assigned

Compensation

• Summer: $12.00/hour
• Summer Room and Board 

Hours/Week 

• Academic year average, 5-10 hours per week
• Summer average, 30-40 hours per week
• Required hours include weekends, nights, and holidays
• Required on-call rotation
• Required to live in assigned hall for the duration of the conference season
• This position is considered a full-time commitment
• No additional employment is permitted 

Prerequisite

Previous experience as a Community Assistant for University Residences or equivalent preferred, but not required.

• High school diploma or equivalent and a minimum of one semester of college coursework completed
• Must be actively enrolled at Purdue University, Purdue University Global, or a local accredited college 
• Previous work experience within University Residences and or Conferences is preferred
• Strong interpersonal and communication skills, both verbal and written
• Flexible and dependable with strong attention to detail
• Problem solving, logic, and reasoning skills
• Customer service oriented
• Ability to multi-task and work within deadlines
• Ability to work independently and with a team
• Be timely and organized
• Previous experience as a Community Assistant for University Residences or equivalent preferred
• Previous leadership experience preferred
• Previous event planning or project management experience preferred 

Position Responsibilities 

• Communication and customer support with chairpersons or conference coordinators of assigned conferences
• Use of rooming management system for all conference-related activities including but not limited to: 
  • Letter of Agreement
  • Guarantee numbers
  • Roster import/export/changes
  • Program conference cards
  • Billing
• Participate in and facilitate the summer employee conference training
• Organize information, assess and respond appropriately to the needs of the customer
• Attend and take part in planning meetings
• Track conference fees/charges ensuring accurate billing and customer data
• Oversee conference check-in and check-outs
• Conduct conference orientations and attend the first meal of each designated conference
• Meet regularly with conference team leadership
• Fulfill on-call responsibilities as part of a scheduled rotation
• Be accessible in person or by phone to address questions or emergencies, including after-hours support and complete incident reports or other appropriate documents as needed
• Maintain confidentiality and exhibit professional conduct when handling sensitive, personal information
• Report policy violations and/or University Residences regulation violations
• Exemplify promptness, initiative, adaptability, high ethical standards, professional appearance, and demeanor as part of the conference team
• Other duties as assigned